Deafter.com General Merchandise Return Policy – Shipped items can be returned within 3 days of shipping in most cases, or 30 days after shipping if the shipping date cannot be traced. Once shipped, you will receive an email with the shipping date and other details of your order. Certain products have different policies or requirements associated with them.
Please contact us for a return shipping address and additional instructions before returning a defective item.
Did your item arrive damaged, different or unusable? If so, you are protected and can file a claim, the procedure is outlined below.
Contact us within 3 days of receiving the product with a photo or video explaining the problem and if you need a refund or replacement.
If we need more information, we will review the claim and contact you.
If approved, we will refund or resend the item and you may also be asked to return the product.
Please contact our customer service at firstname.lastname@example.org to get the returned address.
Refund (if applicable)
Once your return has been received and reviewed, we will send you an email notifying you that we have received your returned item. We will also notify you to approve or deny your refund.
If you are approved, your refund will be processed and a credit limit will be automatically applied to your credit card or original payment method within a certain number of days.